Question 1

Who qualifies for a free carer ticket?

Accepted Answer

One free carer ticket is offered per guest with additional needs. Proof of carer status is required, such as a Carer’s Allowance letter or care ID.

Question 2

How do I upload proof of carer status?

Accepted Answer

Use the form on this page to submit your name, email, walk date, and a PDF or image of your carer documentation.

Question 3

What file types can I upload?

Accepted Answer

We accept PDF, JPG, JPEG, and PNG files. If you have another format, please contact us directly.

Question 4

How long does it take to get the booking code?

Accepted Answer

We usually review submissions within 24–48 hours. You’ll receive your free booking code by email once approved.

Verify Carer

Apply for a free carer ticket at Hensting Alpacas. If you're supporting someone with additional needs, upload proof of carer status and receive a unique code to book your walk for free.